Exchanges & Returns

Exchanges & Returns

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

Please see below for more information on our return policy.

Exchanges & Returns

  • We will accept exchanges & returns within 15-days of when the items were delivered. 
  • Refunds will be issued in the same form as the original payment. 
  • We currently do not cover return shipping or provide shipping labels. 
  • Returns must be unworn and in original packaging. Nobody likes used socks. 
  • Each return must be accompanied by an order number, and order date with proof of payment before any return is processed. 
  • Products that have been sold as a promotion are not eligible for return

Warranty

  • The warranty covers manufacturer defects within the first 30 days of purchase.
  • Eligible socks will be replaced for free.
  • If the sock purchased is unavailable, a replacement of equal value will be given.
  • Products damaged during the opening process (improper hangtag removal) are not eligible for a warranty.
  • The warranty does not cover normal wear and tear, or user error.

Promotions & Discounts

  • Discounts or promotions received after an order has been accepted cannot be applied.
  • Only one discount code can be applied to a single order.

We can Help

If you have any questions about the product you received or are dissatisfied with your order, please reach out to us at returns@sockhodler.com.